Trump’s Social Security Administration Removed Key Metrics, Information from Website
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cross-posted from: https://programming.dev/post/36943124
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- Reddit;
- Hacker News.
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The new Social Security War Room investigation found that, in addition to gutting the Social Security workforce and degrading key functions of the agency, Trump’s Social Security Administration(SSA) has removed 48 benchmarks of critical information and data from its website, including: (1) disability benefits processing data; (2) retirement, survivor, and Medicare claims processing data; (3) key phone metrics; (4) information on staff reductions; and (5) information that helps Americans understand or modify their Social Security. The dashboard changes have occurred — without notice — while Social Security Administration(SSA)’s leadership has continued to peddle false claims about wait time data.
In June, reports revealed that Social Security Administration(SSA)’s online performance dashboard had been removed from the agency’s website shortly after Commissioner Bisignano took office. The dashboard had displayed key information including metrics on processing times for benefits and live wait time data for the agency’s 800 number. When Social Security Administration(SSA) relaunched the dashboard in mid-June, the site was significantly pared down.
